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OUR SERVICE OFFERING

Washtub provides quality services to the Healthcare, Hospitality and Manufacturing sectors and stands out in the industry because of our diligent commitment to excellence in everything we do, meticulous quality standards and the continuous delivery on our promise of longer-lasting, pristine linen quality.

CORE SERVICES

Bulk Linen Laundry
Linen Management
Guest Laundry
Workwear Management Solutions


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VALUE-ADDED SERVICES

We provide a range of Value-added Services.


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SERVICES UPON REQUEST

We offer Services on Request for our clients special needs.


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COMPLIMENTARY SERVICES

It is our pleasure to offer complimentary services that enhance service excellence to our clients.



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BULK LINEN LAUNDRY


Our specialised laundry service is a long-term solution to your large-scale laundry needs. Let us do the work for you, as well as take the hassle out of your day, by helping you achieve your goals in freeing up your time so that you can apply yourself to your business’ focus areas.

Washtub offers agile solutions tailored specifically to your business’ unique challenges — solutions that require minimal effort from you and maximum output on our commitment to consistently deliver longer-lasting quality, clean and pristine linens wash after wash.

LINEN MANAGEMENT


Outsourcing your Linen Management through us frees up your time and resources allowing your other business objectives to be better met.

Washtub Linen Management Solution ensures that your business has a continuous flow of clean, pristine and premium quality linens in circulation, all the while supporting and enhancing your ability to deliver service to your clients and customers.

During an in-depth consultation process with clients, we develop and seamlessly implement customised Linen Management Solutions that aim to exceed client expectations.

GUEST LAUNDRY


We provide a same-day premium laundry and dry cleaning service tailored to the needs of your guests, and at their convenience.

Washtub manages and implements all the necessary administration allowing you to enhance your guests’ experience and peace of mind.

WORKWEAR MANAGEMENT SOLUTIONS


Washtub Workwear Management Solutions offers a simple, flexible and reliable solution for all your garment needs.

From HACCP garments to premium quality overalls, hospital scrubs, intricate and specialised garments, Safety wear and protective clothing through to accessories.


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VALUE-ADDED SERVICES


oComputerised linen management service

oLinen labelling services

oPre-condemning services for our Healthcare clients

oWashing, drying, ironing

oCollection and delivery – on time, every time!

oQuick turn-around (24-hour turn-around time for bulk linen and hospitality clients)

oOff-site support staff

SERVICES UPON REQUEST


Because we know what our clients need, we also offer the following services upon request:


oOn-Premises Laundry (OPL)

oOn-site support staff

oTechnical reports:

CCTMA measurement statistics which are critical in the wash process Main wash titration results

Washing machine, tumble dryer and ironing machine temperature testing/calibration results

Reflectometer tests results to confirm linen whiteness and colour integrity

Microbial swab tests to prove hygiene (these tests are conducted by an accredited outsourced company)

COMPLIMENTARY SERVICES


It is our pleasure to offer the following complimentary services:


oLinen and garment consultancy

oTest washing with expert opinion

oMinor mending & repair

oLight spotting & stain removal

oOn-site staff training

CLIENT LIAISON MANAGEMENT

The difference between
something good
and
something great is
attention to detail.”


– Charles K. Swindon

Washtub places a high value on our client relationships and providing our clients with peace of mind is integral to our value proposition.

With this at the heart of our business our Client Liaison Officers strive to deliver the highest standard of customer service.

CLOs act as the liaison between you and our managing director, operation and administration teams to ensure 100% on-time delivery, premium quality service and customer satisfaction.

In addition, they conduct account reviews and assist our clients with daily linen and garment management.

The account review process aims to:

oAssist in helping you meet your goals;

oFocus on continuous improvement of service and performance;

oEnsure that high quality is maintained;

oShare new service offerings and technological advancements;

oFully utilise our specially-trained staff;

oIncrease productivity through better, more streamlined work processes;

oImprove your overall satisfaction and give you peace of mind.

We are constantly on our toes to develop quality solutions to better serve you.