Our Services
OUR SERVICE OFFERING
Washtub provides quality services to the Healthcare, Hospitality and Manufacturing sectors and stands out in the industry because of our diligent commitment to excellence in everything we do, meticulous quality standards and the continuous delivery on our promise of longer-lasting, pristine linen quality.
WORKWEAR MANAGEMENT SOLUTIONS
Washtub Workwear Management Solutions offers flexible and bespoke, cost saving solutions for all your garment laundry and rental requirements .
From HACCP compliant garments to premium quality overalls, hospital scrubs, intricate and specialised garments, Safety wear and protective clothing through to accessories.
RFID and smart technology, with individual labelling , means no more lost garments, no more downtime, only happy and productive employees .
LINEN MANAGEMENT
Outsourcing your Linen Management through us frees up your time and resources allowing your other business objectives to be better met.
Washtub Linen Management Solution ensures that your business has a continuous flow of clean, pristine and premium quality linens in circulation, all the while supporting and enhancing your ability to deliver service to your clients and customers.
During an in-depth consultation process with clients, we develop and seamlessly implement customised Linen Management Solutions that aim to exceed client expectations.
GUEST LAUNDRY
We provide a same-day premium laundry and dry cleaning service tailored to the needs of your guests, and at their convenience.
Washtub manages and implements all the necessary administration allowing you to enhance your guests’ experience and peace of mind.
BULK LINEN LAUNDRY
Our specialised laundry service is a long-term solution to your large-scale laundry needs. Let us do the work for you, as well as take the hassle out of your day, by helping you achieve your goals in freeing up your time so that you can apply yourself to your business’ focus areas.
Washtub offers agile solutions tailored specifically to your business’ unique challenges — solutions that require minimal effort from you and maximum output on our commitment to consistently deliver longer-lasting quality, clean and pristine linens wash after wash.
VALUE-ADDED SERVICES
- Computerized linen management service
- Linen labelling services
- Pre-condemning services for our Healthcare clients
- Washing, drying, ironing
- Collection and delivery – on time, every time!
- Quick turn-around (24-hour turn-around time for bulk linen and hospitality clients)
- Off-site support staff
SERVICES UPON REQUEST
Because we know what our clients need, we also offer the following services upon request:
- On-Premises Laundry (OPL)
- On-site support staff
- Technical reports:
CCTMA measurement statistics which are critical in the wash process Main wash titration results
Washing machine, tumble dryer and ironing machine temperature testing/calibration results
Reflectometer tests results to confirm linen whiteness and colour integrity
Microbial swab tests to prove hygiene (these tests are conducted by an accredited outsourced company)
COMPLIMENTARY SERVICES
It is our pleasure to offer the following complimentary services:
- Linen and garment consultancy
- Test washing with expert opinion
- Minor mending & repair
- Light spotting & stain removal
- On-site staff training
“The difference between something good and something great is attention to detail.”
– Charles R. Swindoll
CLIENT LIAISON MANAGEMENT
Washtub places a high value on our client relationships and providing our clients with peace of mind is integral to our value proposition.
With this at the heart of our business our Client Liaison Officers strive to deliver the highest standard of customer service.
CLOs act as the liaison between you and our managing director, operation and administration teams to ensure 100% on-time delivery, premium quality service and customer satisfaction.
In addition, they conduct account reviews and assist our clients with daily linen and garment management.
The account review process aims to:
- Assist in helping you meet your goals;
- Focus on continuous improvement of service and performance;
- Ensure that high quality is maintained;
- Share new service offerings and technological advancements;
- Fully utilise our specially-trained staff;
- Increase productivity through better, more streamlined work processes;
- Improve your overall satisfaction and give you peace of mind.
